LumiStudio — Support

LumiStudio is an AI photo editor that runs entirely on your device: automatic subject cutouts, studio-quality backgrounds, an object eraser and batch editing — all offline, all private.

FAQ

The subject cutout missed part of my subject. What can I do?

Cutouts use Apple's on-device Vision technology, which works best with a clearly visible subject and decent lighting. If a cutout isn't perfect, try a photo where the subject stands out more from the background, or use the eraser and restore tools to refine the edges manually.

Why do my exports have a watermark?

The free version includes 3 exports with a watermark so you can try everything first. Upgrading removes the watermark and unlocks unlimited exports.

How do I restore my purchases?

Open Settings inside the app and tap Restore Purchases. Make sure you are signed in with the same Apple ID you used for the original purchase. Purchases are handled by Apple's StoreKit, so they follow your Apple ID across devices.

I have a promo code. How do I redeem it?

Open the App Store, tap your profile picture, then choose Redeem Gift Card or Code and enter your code. Once redeemed, relaunch LumiStudio (and use Restore Purchases if needed).

How do I delete my data?

There is nothing to delete on our side: LumiStudio collects no data, has no accounts and no servers. Your photos never leave your device. Deleting the app removes all of its local data. See the Privacy Policy for details.

Does LumiStudio work offline?

Yes — completely. All AI processing happens on your device, so you can edit photos anywhere, with no internet connection.

Contact

Questions, bug reports or feature ideas? Email hugomoriceau@gmail.com — replies usually within 48 hours.