Support

We're happy to help.

Email us at hugomoriceau@gmail.com and we'll get back to you. Typical response within 1–2 days.

Frequently asked

Does LENS upload my screenshots?

No. Everything happens on your device. LENS has no servers and no account — your screenshots never leave your iPhone.

How does the scan work?

LENS reads each screenshot with Apple's on-device Vision AI, extracts the text and visual cues, and files it into one of 24 smart categories. A library of 1,000 screenshots typically sorts in about 60–90 seconds.

What's free vs. Pro?

Free lets you scan your whole library and browse 6 categories. LENS Pro unlocks all 24 categories, full-text search inside screenshots, unlimited duplicate cleaning, automatic background scanning, and export. Start with a 3-day free trial.

How do I restore my purchase?

Open LENS → Settings → Restore Purchases, signed in with the same Apple ID you bought with.

How do I cancel?

On your iPhone: Settings → tap your name → Subscriptions → LENS → Cancel. The lifetime purchase is one-time and never renews.

Will deleting duplicates remove my real photos?

No. LENS only ever touches screenshots, and only the ones you explicitly choose to delete. It always keeps one from each duplicate group by default.